note №.004 · 2026 · 02 · 227 min - or the time for an Argo rollout

Triage is a UX problem, mostly.

After six months of watching analysts work, I am convinced SOC triage starts with workflow design.

After six months of watching analysts work, I am convinced that what SOC teams need is less AI and more reorganization.

The good AI helps with that too, but only if it starts from the workflow: what gets grouped, what gets hidden, what needs evidence, and where a human should be asked before the system gets clever.

- end of note -
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